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Q: What is MR PORTER US? A: MR PORTER US is a luxury online retailer specializing in men's fashion, grooming, and accessories.
Q: Is MR PORTER US available worldwide? A: While MR PORTER US does ship internationally, they have regional websites for specific countries and regions, including the UK, Europe, Asia, and the Middle East.
Q: What brands does MR PORTER US carry? A: MR PORTER US carries a wide variety of luxury and designer brands, including but not limited to Gucci, Saint Laurent, Tom Ford, Balenciaga, Prada, and Off-White.
Q: Does MR PORTER US have a loyalty program? A: Yes, MR PORTER US has a loyalty program called "MR PORTER VIP". This program offers exclusive benefits, such as early access to sales, invitations to private events, and free shipping.
Q: What is the return policy for MR PORTER US? A: MR PORTER US offers free returns within 28 days of receipt, as long as the items are in their original condition and packaging.
Q: Does MR PORTER US offer free shipping? A: MR PORTER US offers free standard shipping for orders over $250. They also offer express and same-day shipping for an additional fee.
Q: What payment methods does MR PORTER US accept? A: MR PORTER US accepts several payment methods, including credit cards, PayPal, Apple Pay, and Alipay.
Q: Does MR PORTER US have a physical store? A: MR PORTER US does not have a physical store in the United States. However, they do have a showroom in New York City where customers can make appointments to view and try on items.
Q: Does MR PORTER US offer gift cards? A: Yes, MR PORTER US offers digital gift cards that can be purchased online and sent to the recipient via email.
Q: How can I contact MR PORTER US customer service? A: MR PORTER US customer service can be reached by phone, email, or live chat on their website.